Performance Contracting and Results Management Training Course

This advanced course develops technical skills in performance contracting and results management, covering indicator design methodology, evaluation and scoring systems, and accountability mechanisms linking performance to consequences. Participants work through real performance contract design decisions rather than templates alone, examining what separates contracts that drive genuine performance from those that reward easy targets. The course closes with a performance contract framework designed for a defined public institution.

Performance contracting was introduced to shift public sector management from process compliance toward measurable results, yet in practice many performance contracts default to indicators that are easy to report against rather than indicators that genuinely capture institutional performance.

Kenyan public sector performance contracting has matured over two decades of implementation, generating substantial experience about what makes the system drive genuine accountability versus what makes it a paperwork exercise. This advanced course moves beyond performance contract templates into the indicator design, evaluation methodology and accountability system decisions that determine whether performance contracting genuinely improves public sector results.

• Explain the rationale and evolution of performance contracting in the public sector
• Design performance indicators that measure genuine institutional results
• Distinguish output indicators from indicators that capture real outcomes
• Structure evaluation and scoring methodology for performance contracts
• Assess accountability mechanisms linking performance to consequences
• Evaluate common performance contracting design weaknesses
• Design performance contracts cascading from institutional to individual level
• Assess data systems supporting credible performance reporting
• Advise institutions on performance contracting system strengthening

This course is ideal for:

• County and national government performance contracting focal points
• State corporation and parastatal management staff
• Public service commission and human resource staff
• County executive committee members and chief officers
• Monitoring and evaluation staff in public institutions
• Public sector reform and modernisation advisers
• Development partner public sector reform staff
• Internal audit staff reviewing performance contracts

The programme is delivered through facilitator-led technical sessions combined with indicator design exercises, evaluation methodology case studies and a performance contract build, structured around small-group work and real or anonymised public sector material rather than lecture alone. Each module closes with a short applied task so participants leave with working tools rather than notes alone.

Institutions sending staff on this course can expect:

• Performance contracts that genuinely measure and drive results
• Improved indicator design reducing reliance on easy-to-report metrics
• Stronger evaluation methodology and evidence verification
• More credible accountability mechanisms linking performance to consequences
• Reduced risk of performance data gaming and manipulation
• Improved cascading of performance expectations to individual staff
• Increased public and oversight body confidence in reported performance
• A documented performance contracting strengthening strategy
• Genuine improvement in public sector institutional performance

Completing this programme gives participants:

• Advanced technical skill in performance contracting design
• Confidence to design indicators that measure genuine results
• Sharper evaluation and scoring methodology skills
• Practical experience designing accountability mechanisms
• Stronger standing in public sector performance management discussions
• A completed performance contract framework for direct application
• Improved ability to identify and prevent performance data gaming
• A specialist network across Kenyan public sector performance practice
• A foundation for senior public sector performance leadership roles

At Strategic Revenue Africa, our certification goes beyond proof of attendance—it represents practical competence and measurable capability. Upon successful completion of our training programs, participants are awarded a Certificate of Completion from Strategic Revenue Africa, recognizing their ability to apply acquired knowledge in real-world settings. As an organization focused on architecting sustainable revenue and strengthening organizational performance, our certifications signal that participants are equipped with skills that drive results, not just theory.

Prior experience in public sector management, performance management or results-based management is expected. This is an advanced, practitioner-level course.